Privacy Policy for Fresh N Meat
Fresh N Meat ("we", "our", or "us") operates the Fresh N Meat website and mobile application. We are committed to protecting your personal information and your right to privacy.
1. Information We Collect
To provide fresh meat and seafood delivery services, we collect:
- Contact Information: Your name, 10-digit mobile number, and email address for order verification, delivery alerts, and authentication.
- Delivery Address: House number, street name, area, and pincode to deliver meat orders accurately to your doorstep.
- Order History & Preferences: Purchased meat items, cut types, weight preferences, and delivery slots.
- Device & Usage Data: Basic device information for app performance and bug diagnosis.
2. How We Use Your Information
- To process, prepare, package, and deliver your fresh meat & seafood orders.
- To send order confirmation, status updates, and OTP verification via SMS/WhatsApp.
- To provide responsive customer support and resolve any delivery inquiries.
- To prevent fraudulent transactions and maintain platform security.
3. Data Sharing & Security
We do NOT sell, trade, or rent your personal information to third parties. We only share delivery details with assigned delivery riders solely for fulfilling your scheduled order. All sensitive data is encrypted during transmission using industry-standard SSL/TLS protocols.
4. Contact Us
If you have any questions or concerns regarding our privacy practices or wish to request data deletion, please contact us at:
Fresh N Meat (Operated by The Nexus Lab)
High Ground Road, Palayamkottai, Tirunelveli, Tamil Nadu - 627002
Email: support@thenexuslab.in
Phone: +91 91500 01868